Firstlocate employs almost 400 staff and provides expert tenant tracing services on a scale that few other organisations can match. Whether you are an individual, landlord, letting firm or solicitor seeking to regain contact with a missing tenant or a corporate wishing to restore contact with missing or former customers, then we can help.
Instruct now"We'll put you back in touch with your tenant - quickly & discretely at an affordable price - all backed by our guarantee to use lawful & legitimate tracing methods"
"If we can't trace your former tenant, we will refund our fee"
"Employing approaching 400 staff, we have the resources to invest in comprehensive ongoing training, audit and compliance"
Losing touch with your current or former tenants is of concern to many landlords. The tenant may have left a bond but that seldom covers the cost of tenants who have left a property giving no notice. In addition to leaving unpaid rental dues, there can often be dilapidations, outstanding utilities and a delay in re-letting the property. The sooner you restore contact with a former tenant the sooner any losses can be recovered. Our confidential tenant tracing services aims to restore contact with your former tenant in the shortest possible timescales, leaving you in a position to enter into dialogue or legal action with the tenant. We'll keep you informed of progress, retain a detailed log and audit of all steps we've taken and only use our own comprehensively trained staff, managed in a controlled and secure environment. Ultimately, restoring contact with your former tenant increases your ability to receive payment. If you don't know where your customer is, how can you get paid? A consequence of modern society is a highly mobile population. Individuals move address at a far greater frequency than in previous generations. By tracing your missing customers, we can place you in a position to collect any sums due that may otherwise be written off. Write offs filter through as a cost to us all. Few suppliers could deny their charges or tariffs are higher to reflect bad debts incurred by missing customers.
order a trace now
Trusted by some of the UK's largest companies
Secure ordering"It costs just £37 (inc vat) for us to undertake a full tenant trace investigation - refunded if we are not successful."
"self search solutions available from Tracegenie."
Large scale tracing services
Clients with large numbers of people to trace
visit our ,
Corporate site for a volume tracing and other services including trace & collect, revenue management and call centre services.
Confidential tracing of a person for debt purposes. We will provide you with a verified current address which will enable you to conduct your own collections activity. This product comes with a no success, no fee guarantee. Order now
Debt tracingFinding a tenant who has left a tenancy early is not easy but this product will place you back in touch with a current verified address. No success, no fee. Used by landlords, letting agents, solicitors, companies and local government. Order now
Tenant tracingTracing for purposes such as legal papers, old friends, colleagues and acquaintances. As with all of our trace products, confidentiality is assured and this product is also covered by our no success, no fee guarantee. Order now
ConfidentialWe've made one of our Tracing tools available online
400 million records to search
Tracegenie,
low cost access to unlimited searches of the edited electoral roll.
Pricing - 24 hours access is just £3.50 - search as many times as you want - no need to buy credits
We also own and operate the free service HousepriceGB Give it a try. We publish most of the house sales in England, Wales and Scotland and it's totally free to use with no registration required.
We are the developers of Actius billing & collections software a sophisticated solution to maintain, enhance and optimise customer billing and collection cycles.
We also undertake detailed research on property (and people) history in Scotland. Explore the new features
Unregistered land & property research across the British Isles - we'll undertake some detailed research and identfy the ownership. More - find the owner
Data protection reg:Z6791585
telephone 0344 5439002
Authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)
Registration in London 03702599.